Legal Notice

All notices from Poochie of Beverly Hills to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Poochie of Beverly Hills shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Poochie of Beverly Hills five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
Poochie of Beverly Hills
Copyright © 2014 Poochie of Beverly Hills. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014 Poochie of Beverly Hills. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Poochie of Beverly Hills. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Poochie of Beverly Hills or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Poochie of Beverly Hills and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Poochie of Beverly Hills believes that customer conduct violates applicable law or is harmful to the interests of Poochie of Beverly Hills and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Poochie of Beverly Hills and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Poochie of Beverly Hills believes that customer conduct violates applicable law or is harmful to the interests of Poochie of Beverly Hills and its subsidiaries.

Shipping and Delivery

At this time, Poochie of Beverly Hills ships merchandise to locations within the United States and U.S. territories.  Please Contact us for International Shipping quotes. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Poochie of Beverly Hills is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Poochie of Beverly Hills charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Poochie of Beverly Hills makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Poochie of Beverly Hills SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Poochie of Beverly Hills BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Poochie of Beverly Hills.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Poochie of Beverly Hills is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Poochie of Beverly Hills.
The inclusion of material on this server does not imply any endorsement by Poochie of Beverly Hills, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Poochie of Beverly Hills tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy


Poochie of Beverly Hills wants to ensure your complete satisfaction with all of our products.   We are committed to meet and exceed your  expectations and value your trust in our goal to provide you with exceptional merchandise.   In the event you must exchange a purchase please follow the directions below. 
  • If you receive your order and are dissatisfied, please email us within 7 days from delivery and we will be happy to assist you.  Any item you would like to exchange must be in its original, unused condition, and must be returned in original box.
  • Poochie of Beverly Hills will accept returns for exchange or merchandise credit ONLY. 
  • Merchandise credit will expire 1 year from date of purchase.
  • We do NOT offer refunds, only exchanges, no exceptions.

Please note the following guidelines when requesting an exchange or merchandise credit:
  1.     Send us an email within 7 days of receipt of your item, including invoice number, date of purchase and item number.  Also, note if you wish to exchange for another item or if you would like a store credit. 
  2. Upon receipt of your email, we will issue a RMA (Return Merchandise Authorization)number. DO NOT ship items back to us without this number. We will ask you to package your unused item carefully back into its original packaging. We will provide you with the address to our receiving department and ask that you send it via UPS so we will have tracking information. You will be responsible for all shipping costs (both cost to ship back to us and cost to re-ship your replacement item). We must receive the item postmarked within the 7 days from date of issue you the RMA number. 
  3. Once we receive the merchandise and confirm that it is unused and in its original condition, we will either exchange or issue a store credit. An email will be sent to you upon receipt for your records. We reserve the right to refuse items that  have been used or are not re-sellable.  
  4. If you receive an item that is damaged, please contact us within 48 hours. Include order number, date, item number and describe the defective merchandise. 
  5. No returns or exchanges on Sale, Clearance, Personalized, Discontinued items.  
  6. Please be sure that you provide us with the correct mailing address at the time of order. If items have to be re-shipped because they were refused or unclaimed due to insufficient address provided by you, then you will be billed shipping costs.

Miscellaneous

VOID WHERE PROHIBITED:Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Poochie of Beverly Hills and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Poochie of Beverly Hills shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Poochie of Beverly Hills with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Poochie of Beverly Hills with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Poochie of Beverly Hills. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.